Put time aside prior to starting any project to define 

How, What, When and by Who. Make sure resources are suitable and available, considering competency, training and workloads.

CDTT02-01 Planning - Quality Principles Toolbox Talk

By understanding them you can manage them to minimise the impacts of risks and maximise opportunities.

CDTT01-01 Risks and Opportunities - Quality Principles Toolbox Talk

Learn from your mistakes and record your achievements, share both the good and the bad, we can learn and improve from both!

SYTT05-01 Improve - Quality Principles Toolbox Talk

Who is your Client? Who are your other stakeholders e.g. Clients Customers, general public, EA, Investors? What are their needs? Don’t under or over deliver.

BPTT07-01 Stakeholders - Quality Principles Toolbox Talk

Documents need a revision, date and unique identifier. Monitoring and measuring equipment needs to be calibrated.

SYTT01-02 Control of Documents and Equipment - Quality Principles Toolbox Talk

Make sure all checks, inspections or tests are completed by an independent party (i.e. not the person who completed the work in the first place). It is hard to see your own mistakes!

SYTT01-01 Independent Checking - Quality Principles Toolbox Talk

Check you have everything you need including the right people, paperwork, tools, equipment, instructions and suitable training before your start. Inspect items prior to installation.

CDTT14-07 Pre-Start Checks - Quality Principles Toolbox Talk

If you don’t record it or you can't find it, it didn't happen!

SYTT01-03 Records - Quality Principles Toolbox Talks

Lead by example. If you don’t do it, neither will anyone else!

BPTT08-01 Leading By Example - Quality Principles Toolbox Talk

Change is inevitable and will have an effect on a number of facets of the project, managing and recording changes and derogations is the key!

CDTT13-01 Change Management - Quality Principles Toolbox Talk